I’m Rachel Joi Kibler! I’m a Senior Quality Engineer, international keynote speaker, and systems thinker who helps teams build better software.
I’ve spent the last ten years testing complex systems across healthcare, e-commerce, banking, and logistics, from mobile apps to warehouse fulfillment integrations. I speak at conferences worldwide about AI in testing, cognitive bias, systems thinking, and how to lead without authority.
speaking
I deliver keynotes and workshops at international testing conferences on topics like AI in testing, real-world edge cases, cognitive bias, and leadership as an individual contributor. Recent appearances include Agile Testing Days (Berlin), TestCoast (Gothenburg), Testing Portugal, and CAST.
portfolio
I’m currently Senior Quality Engineer at SeekWell (1-800 Contacts), where I lead quality practices, develop training curricula, and have tested everything from eye exams to warehouse fulfillment systems. I also serve as QE Community Lead, publishing a biweekly newsletter and standardizing testing practices across the organization.
blog
I write about testing, systems thinking, and the gap between how we think software works and how it actually behaves. Occasionally I also write about board games, music, and other things that aren’t software.
more
I’m also a singer, knitter, board gamer, and Mensa volunteer… but that’s a longer story.
Looking to book me for a conference or want to chat about testing?
Connect on LinkedIn! I actually respond to messages there.
Recent Posts
testing
testing Sveltia
Feb 2026systems thinking and more
I publish a biweekly newsletter for the QE organization at my company, and I thought I’d start sharing some of what I have there. This edition is about systems thinking, as well as some other stuff. Always With the Learning Konstantinos Konstantakopoulos wrote about systems thinking and automation for the Ministry of Testing. Short read with some good insights.
Nov 2025recital program: Between Breath and Silence
Here’s the program for the November 2nd recital! 2025-11 Between Breath and SilenceDownload
Jun 2024where I'll be in 2024
I’m going to be at software testing conferences this year! It’s June as I’m writing this, and the first is in eight days, but I guess it’s better late than never! Romanian Testing Conference: June 12-14, Cluj-Napoca, Romania opening keynote - Real Life Is Not an Edge Case PNSQC: Oct 14-16, Portland, Oregon, US invited speaker - Mistakes I Made So You Don’t Have To workshop - Leveraging the Power of AI in Software Testing Testing United: Nov 7-8, Vienna, Austria opening keynote - Artificial Intelligence: the Good, the Bad, and the Bias Agile Testing Days: Nov 19-22, Potsdam, Germany musical - The Owl Problem talk - Mission Possible: Leading as an Individual Contributor I am THRILLED to be at these conferences. I couldn’t have imagined that these doors would open, and I can’t wait to meet people, learn a bunch, and share some of what I think about!
Apr 2023recital program: Invitation to Bloom
A voice recital on Sunday, May 7 by Rachel and many great local musicians featuring newly composed music. Takes place at Zion Lutheran Church. Invitation to Bloom Recital on NowPlayingUtah.com invitation-to-bloom-programDownload
Nov 2018new board games rundown
I spent the better part of five days last week playing the newest board games at a convention in Seattle. It was quite a change from the board game convention I usually go to, where players have about 40 hours to get through at least 30 games. This one was more relaxed time-wise, but the games were considerably more intense. I played a lot of “heavy” games, which took up to about five hours for one game. Altogether, I got through 27. The games were of a much higher caliber than my other convention too, so that made me happy. Here’s the rundown of the games I played: